Refund policy

At LEANA lab, every piece is produced in limited quantities as part of our exclusive collections. Because of the nature of our products and inventory model, all sales are final.

Returns & Exchanges

  • We do not accept returns, refunds, or exchanges once an order has been placed and fulfilled.
  • This policy applies to all products, including apparel, accessories, and limited releases.

Sizing & Product Information

We encourage customers to carefully review:

  • product descriptions
  • sizing details
  • garment specifications

before completing a purchase.

If you need assistance before ordering, our team will be happy to help.

Alterations

LEANA lab does not provide alteration services at this time. Customers seeking adjustments or tailoring may do so independently.

Damaged or Incorrect Orders

If you receive:

  • a damaged item
  • a defective product
  • an incorrect order

please contact us within 48 hours of delivery at: Leanaa.lab@gmail.com

Please include:

  • your order number
  • photos of the issue
  • a brief description

We will review each case individually and work toward an appropriate resolution where applicable.

Policy Updates

LEANA lab reserves the right to update or modify this policy at any time without prior notice.