Refund policy
At LEANA lab, every piece is produced in limited quantities as part of our exclusive collections. Because of the nature of our products and inventory model, all sales are final.
Returns & Exchanges
- We do not accept returns, refunds, or exchanges once an order has been placed and fulfilled.
- This policy applies to all products, including apparel, accessories, and limited releases.
Sizing & Product Information
We encourage customers to carefully review:
- product descriptions
- sizing details
- garment specifications
before completing a purchase.
If you need assistance before ordering, our team will be happy to help.
Alterations
LEANA lab does not provide alteration services at this time. Customers seeking adjustments or tailoring may do so independently.
Damaged or Incorrect Orders
If you receive:
- a damaged item
- a defective product
- an incorrect order
please contact us within 48 hours of delivery at: Leanaa.lab@gmail.com
Please include:
- your order number
- photos of the issue
- a brief description
We will review each case individually and work toward an appropriate resolution where applicable.
Policy Updates
LEANA lab reserves the right to update or modify this policy at any time without prior notice.